Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
📆 What is a 1-Day Rental?
A 1-Day Rental includes delivery, setup, and pickup on the same day.
- Delivery Window: Typically between 7:00 AM – 12:00 PM
- Pickup Window: Typically between 4:00 PM – 7:00 PM
You will receive your inflatable sometime within the delivery window, and it will be picked up sometime within the pickup window.
👉 Important:
Your rental time is not based on a fixed hourly block, but rather on our delivery and pickup schedule for the day.
⏱️ Can I choose my exact delivery or pickup time?
We do our best to accommodate requests, but exact times are not guaranteed unless arranged in advance.
If you have a specific schedule (e.g., party ends at 6:30 PM), we recommend selecting one of the options below.
💼 Want More Control Over Your Time?
We offer optional upgrades to give you more flexibility:
🔹 Late Pickup Option (+$50)
Guarantees pickup after 7:00 PM, so you can enjoy your event without interruption.
🔹 Priority Delivery (+$50)
Ensures delivery before 9:30 AM for early events.
⚠️ When Does My Rental End?
Your event is considered complete when our team arrives for pickup.
To keep our schedule running smoothly for all customers:
- Equipment must be ready for pickup at that time
- We cannot delay pickups unless a late pickup option has been added
🌙 Want More Time? Go 2-Day
Our 2-Day Rental is the best value.
You’ll get:
- Full Day 1
- Overnight use
- Most (or all) of Day 2
👉 This is the best option if you want a stress-free, no-rush experience
🚚 Delivery & Pickup Windows
Delivery Window: Typically completed by 12:00 PM (noon) on the day of your event
Pickup Window: As late as 7:00 PM on the scheduled pickup day
Exact delivery and pickup times may vary based on route scheduling, location, and volume of bookings.
⚠️ Important Notes
Rental time is based on delivery to pickup, not hourly usage
We handle all setup and takedown — no customer labor required
Please ensure someone is present (or arrangements are made) for both delivery and pickup
Extended time beyond your scheduled rental must be arranged in advance
Still have questions?
Feel free to use our Contact Form to reach out to us anytime.