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Browse our most frequently asked questions list below to learn everything you need to know!

⏰ How Our Rental Pricing Works

Simple Example

🎈 $209 = Up to 6 Hours
➕ $20 per additional hour (up to 3 extra hours)
🌙 After that, the discounted 2-Day Rate automatically applies

Example:

  • 6 Hours = $209
  • 7 Hours = $229
  • 8 Hours = $249
  • 9 Hours = $269
  • Longer rentals automatically switch to the 2-Day Rate for better value

Why We Price This Way

We want our pricing to be:
✅ Flexible for shorter parties
✅ Fair for customers who need extra time
✅ A great value for overnight or multi-day events

Most customers only need a standard 6-hour rental window. But if your party runs longer, you can simply add extra hours instead of paying immediately for a full second day.

Once the rental becomes long enough, our system automatically switches you to the discounted 2-day pricing — which is usually the better deal anyway.

A Few Important Things to Know

  • Pricing is based on the actual rental time selected at checkout
  • Multi-day pricing may automatically apply for extended rentals
  • Delivery times may vary slightly depending on routing and scheduling
  • Overnight and 2-day rentals are often the best value for weekend events, family gatherings, and parties that continue into the evening 🎉

🌙 Hosting an Evening Event?

Customers may also choose our Late Pickup Option for an additional $75 fee.

This option guarantees that your rental will remain onsite until after 7:00 PM, depending on driver routing and scheduling availability.

The Late Pickup Option is popular for:

  • Evening birthday parties
  • Neighborhood cookouts
  • Church events
  • School functions
  • Family gatherings that continue after dinner

📅 Looking for the Best Value?

In many cases, upgrading to a 2-Day Rental may offer better overall value than adding multiple hourly extensions — especially for weekend parties or events that continue into the next day.

Our goal is to provide flexible options while keeping pricing fair, transparent, and easy to understand.

❓ Does the Late Pickup Fee Include Additional Rental Hours?

No. The Late Pickup Fee is separate from hourly rental extensions.

Additional hourly charges apply based on how long the inflatable remains in use beyond the included 6-hour rental window. The late pickup fee covers the added labor, scheduling, and logistics associated with evening pickups.

Example:

If your standard rental period ends at 4:00 PM and you’d like the inflatable picked up after 7:00 PM:

  • 2 additional rental hours → +$40
  • Late Pickup Fee → +$75

Total additional cost: $115

This policy helps us fairly manage staffing, routing, and equipment availability while continuing to provide flexible scheduling options for our customers.

 
 

📆 What is a 1-Day Rental?

A 1-Day Rental includes delivery, setup, and pickup on the same day.

  • Delivery Window: Typically between 8:00 AM – 12:00 PM
  • Pickup Window: Typically between 4:00 PM – 6:00 PM

You will receive your inflatable sometime within the delivery window, and it will be picked up sometime within the pickup window.

👉 Important:
All rentals include up to 6 hours of event time. Delivery and pickup windows may vary based on routing, traffic, weather, and daily scheduling.

⏱️ Can I choose my exact delivery or pickup time?

We do our best to accommodate requests, but exact times are not guaranteed unless arranged in advance.

If you have a specific schedule (e.g., party ends at 6:30 PM), we recommend selecting one of the options below.

💼 Want More Control Over Your Time?

We offer optional upgrades to give you more flexibility:

🔹 Late Pickup Option (+$75)

Guarantees pickup after 7:00 PM.

🔹 Priority Delivery (+$50)

Ensures delivery before 9:00 AM for early events.

⚠️ When Does My Rental End?

Your event is considered complete when your time concludes. 

To keep our schedule running smoothly for all customers:

  • Equipment must be ready for pickup at that time
  • We cannot delay pickups unless a late pickup option has been added

🌙 Want More Time? Go 2-Day

Our 2-Day Rental is the best value.

You’ll get:

  • Full Day 1
  • Overnight use
  • Most (or all) of Day 2

👉 This is the best option if you want a stress-free, no-rush experience

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.

🚚 Delivery & Pickup Windows

  • Delivery Window: Typically completed by 12:00 PM (noon) on the day of your event

  • Pickup Window: As late as 7:00 PM on the scheduled pickup day

Exact delivery and pickup times may vary based on route scheduling, location, and volume of bookings.

⚠️ Important Notes

  • Rental time is based on delivery to pickup, not hourly usage

  • We handle all setup and takedown — no customer labor required

  • Please ensure someone is present (or arrangements are made) for both delivery and pickup

  • Extended time beyond your scheduled rental must be arranged in advance

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❓ Does the Late Pickup Fee Include Additional Rental Hours?

No. The Late Pickup Fee is separate from hourly rental extensions.

Additional hourly charges apply based on how long the inflatable remains in use beyond the included 6-hour rental window. The late pickup fee covers the added labor, scheduling, and logistics associated with evening pickups.

Example:

If your standard rental period ends at 4:00 PM and you’d like the inflatable picked up after 7:00 PM:

  • 2 additional rental hours → +$40
  • Late Pickup Fee → +$75

Total additional cost: $115

This policy helps us fairly manage staffing, routing, and equipment availability while continuing to provide flexible scheduling options for our customers.

 
 

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Still have questions?

Feel free to use our Contact Form to reach out to us anytime.